Rates
The fees for counseling/therapy services at CrossLife Counseling and Coaching, LLC., are as follows:
$180.00 for the initial diagnostic intake session (60 minutes).
$140.00 for individual sessions (50 minutes).
$185.00 for couple/family sessions (50 minutes). Insurance and Couples’ Therapy: Be aware that many insurance companies do not cover Couples and/or family counseling fees. However, if one member (Identified Patient-IP) of the couple meets criteria for a mental health diagnosis and couples therapy is recommended as the best treatment option in reducing the IP’s symptoms, an individual diagnosis may be submitted to the IP’s insurance for coverage consideration. If you have questions about this, we can discuss this further.
Insurance Accepted
CrossLife accepts the following Insurance Providers:
Blue Cross/Blue Shields of Alabama (Lucent)
- ALL Kids - Behavioral Health Providers
- Blue Advantage
- Blue Choice Behavioral
- PEEHIP Behavioral Health
- State and Local Government Behavioral Health
- Blue High Performance Network (BlueHPN)
- Expanded Psychiatric Services
Evernorth Behavioral Health (Cigna)
United Behavioral Health (OPTUM)
CorpCare EAP
Payment
CrossLife accepts payment via Zelle (CrossLife Counseling & Coaching, LLC – help@crosslifecounseling.com), PayPal (CrossLife Counseling & Coaching, LLC – help@crosslifecounseling.com), Venmo (CrossLife Counseling & Coaching, LLC – help@crosslifecounseling.com), and major credit cards as forms of payment. Zelle is the preferred form of payment for security and ease of use. Clients are required to keep a credit card on file. Payment for counseling/therapy services are required in advance prior to beginning appointment session. Contact billing/office manager [email: kmuse@crosslifecounseling.com; phone number: (205) 377-0377] to make payment arrangements.
CrossLife provides a sliding scale rate for people who cannot afford the going rate for counseling in the area. Prior to scheduling an appointment, to receive sliding scale rate assistance, please send an email to kmuse@crosslifecounseling.com for details.
Cancellation/No Show Policy
If you need to cancel your appointment, please do so as soon as possible. If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. If you do not show up for your scheduled counseling/therapy appointment and you have not notified us at least 24 hours in advance, you (your card) will be charged $100 fee for failed/missing an appointment and for not giving at least 24 hours prior notice to cancelling an appointment. A second consecutive no-show will result in a full session charge.